1. Introduction

Welcome to PrintPrime.in. Your privacy is important to us. This policy explains how we collect, use, protect, and disclose your personal information when you visit our website, place an order, or otherwise interact with our services.

2. Information We Collect

We collect the following categories of information to power your experience:

• Identity & Contact Details: Full name, company/organization name (if applicable), email address, postal address, phone number.
• Account Data: Usernames, account credentials, and account preferences if you register on our site.
• Transaction & Payment Info: Order history, billing/shipping addresses, payment method (card info securely handled by our payment processor, not stored by us).
• Corporate Client Data: Purchase orders, project specifications, internal contact details, and relevant job IDs or client references.
• Technical & Usage Data: IP address, device and browser details, session logs, cookies, and analytics data that help us enhance the website experience.
• Marketing & Communication Preferences: Opt-in status for our newsletters, promotional messages, and how you prefer to receive communications.

3. How We Use Your Information

We process your data for several key purposes:

• To Deliver Your Orders: Managing your order lifecycle—from quoting and order processing to fulfillment and delivery.
• Customer Support: Addressing your queries, handling requests or complaints, assisting you before, during, or after your purchase.
• Billing & Payments: Generating invoices, processing payments, and handling accounting processes.
• Improving Our Services: Analyzing usage trends and patterns to optimize our websites, products, and performances.
• Marketing & Promotions: Sending updates about new products, offers, or events—only if you’ve explicitly opted in.
• Compliance & Legal Requirements: Meeting regulatory obligations, protecting against fraud, and addressing legal claims or disputes.

4. How We Share Your Information

Your data may be shared with:

• Third-party service providers: Trusted vendors who help us manage shipping, payment processing, analytics, marketing (only on your consent), and email delivery.
• Legal or regulatory authorities: When compelled by law, legal process, or to safeguard rights and property.
• Business transfers: In the event of a merger, sale, or reorganization, your data may be transferred as an asset.

Note: We do not sell or rent personal information to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site functionality (e.g., remembering your preferences).
• Understand visitor behavior using analytics (like Google Analytics).
• Occasionally deliver personalized content or marketing, but only if you agree via our consent mechanism.

You always have the choice to manage or disable cookies via your browser settings—but this may limit some site features.

6. Your Rights & Choices

If you’re based in a jurisdiction with applicable privacy laws (e.g. GDPR in Europe, CCPA in California), you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to our processing of your data.
• Export your data to another provider.
• Choose how we communicate with you (e.g., unsubscribe from marketing).

Please contact us at [privacy@printprime.in] to exercise these rights.

7. Data Security

We implement industry-standard safeguards—like SSL encryption, secure server hosting, and access controls—to protect your personal data. However, no system is completely secure. We cannot guarantee absolute protection, though we continually work to bolster our defenses.

8. Data Retention

We retain personal data:

• For the duration necessary to fulfill the purposes outlined (e.g., for order processing, support, or billing).
• As required by law (e.g., tax or financial records).
• Unless you request deletion or withdraw consent, where applicable, and it doesn’t conflict with legal obligations.

9. Children’s Privacy

PrintPrime.in is not intended for children under 13 years of age. We do not knowingly collect information from minors. If you suspect we’ve collected data from someone under 13, please contact us to remove it.

10. International Data Transfers

If you’re located outside India, note that we may transfer your personal data across borders—for example, to service providers or affiliates. We ensure such transfers comply with applicable legal protections.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. We will post the updated version here with a revised “Effective Date”. For significant changes—especially those expanding data usage or sharing—we’ll notify you via email or a notice on our site before they take effect.

12. Contact Us

If you have questions, concerns, or feedback, feel free to reach out to us at:

Email: privacy@printprime.in
Address: Print Prime India Private Limited, 102,109, Jagat Trade Centre, Fraser Road, Patna – 800001, Bihar, India